client

Orogo

(Acquired by Just Eat) Online Food order and Delivery service – acting as an intermediary between take-out food outlets and customers.

the organisation
O

Orogo (acquired by Just Eat) is a startup that provides a service for customers to order food from local restaurants via their mobile apps without the need to queue. Customers can search for restaurants, place an order, collect it when it’s ready and earn loyalty points along the way.

the challenge
C

Orogo contacted Icreon with an incomplete application that could not process payments for orders placed via their mobile apps. Additionally, Icreon was also involved in integrating the web backend, used by restaurants with the printer hardware to print order receipts.

An iOS app for customers to quickly order their lunch from their favourite restaurants in London city which connects with a “smart printer” at the restaurant to confirm the order.

Seamless integration between order placement and collection resulting reduced waiting times and high customer satisfaction.

the solution
S

Using the app, customers can now search for local restaurants, choose items from a menu and order food while making payments on the app.

 

The restaurants have individual backend access where they are notified of the order, can print order receipts and inform the customer once the order is ready.

 

The customers receive alerts on the app once the order is ready for collection.

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