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Benchmarking for hospitals and physicians

Successful startup venture to build a reporting and benchmarking platform for physicians. Piloted with one of the largest hospitals in New York, it’s now improving standards in 200+ hospitals.

Project requirements

The software replaced a manual, paper-based reporting system with a comprehensive, automated application through which doctors’ performance could be analysed (by themselves as well as by their employer) quickly and easily using financial and medical data.

Our solution

The new system developed by Icreon included the following functions:

• Top performer reports to help with resource management
• Pay-for-Performance (P4P) reports to allow doctors to track their outcomes and their compliance with best practices to ensure they are eligible for P4P payments
• Clinical Integration Program to share best practice and cut costs through metrics and aggregated reports, to help pursue joint contracts from health plans, and to establish P4P or gain-sharing strategies
• Care timelines teaching tool to identify patterns in practice and any outlier actions or outcomes
• Ongoing Professional Practice Evaluation tool to collect data, produce profiles, track core competencies, present results and track performance
• Two-way synchronisation of financially-sensitive data with Oracle applications. In addition, administrators are able to:
• Adjust the system’s settings (such as the number of items to display on each page, date format, default value for drop down menus, etc)
• Perform user management tasks such as adding data on companies, agencies, regions, dealers, dealer depots and importers
  
• Import exchange rate files from financial institutions
• Choose exchange rates
• Upload EUROTAX data files and use these to perform calculations.

Now working with over 130,000 doctors through this software, our client has helped its customers to save millions of dollars. Five years into the relationship, Icreon still supports the company and provides new product development.

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